A lighting industry customer
“I have known Jackie since 1998 and have worked on many interesting designs. I am confident to trust Jackie with our extrusion requirements because of her knowledge of the industry. Currently, Love Aluminium provides us with several Aluminium extrusions some of which incorporate fabrication and powder coating.
“Service is always of a very high level. Lead times are excellent and consistently met enabling accurate scheduling. Our experience has proved that Jackie understands our high quality requirements and is able to satisfy these. The simple things make a big difference. For example, packaging and labelling is excellent and delivery notification of product arrival and quantity is very helpful. Consistent packaging has enabled us to have bespoke cantilever racking designed to maximise our stock holding capacity.
“We have been approached by many other extruders and have had recent poor experience from a national supplier that uses mills in the far east. This was a dismal exercise (as we expected) proving poor quality of alloy, product, packaging, delivery lead times, stock management and service. This resulted in us having to reject vast amounts of section. Once bitten twice shy.
“More recently Jackie was very helpful in us attaining our ISO9001 accreditation. The information for tooling and die numbers is very simple. In summary, we have always had great service and price from Love Aluminium and I am proud to say they are a major supplier to us at VierLight.”